About REST API Application Programming Interface (API) is used to integrate various applications and facilitate sharing of data between them. The integration can be achieved with any third-party (external) applications or web services that are ...
Custom Views for Solutions
Custom Views You can use custom views to create your own customized page to display the solutions based on specific criteria. This helps you sort and view solutions of your priority and requirement. Custom views tabulate All Solutions, by default. ...
Request Kanban View
Kanban view displays requests as organized boards. You can group requests based on priority, status, or support rep assigned to the request. Detailed information about support rep's workload can be viewed at a glance. Kanban boards simplify the ...
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Editions and Licensing
SupportCenter Plus is available in three different editions, namely, Standard Professional, and Enterprise. The Standard edition is available as free to use for up to five support reps. All editions are available for a 30-day trial and a valid ...
ManageEngine SupportCenter Plus is a web-based, customer support software application that helps businesses track, manage, and resolve customer issues quickly and effectively. SupportCenter Plus offers request management, solution management, account ...