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Integrations
Zoho Creator/External Links You can access external links from SupportCenter Plus, provided your administrator has integrated SupportCenter Plus with Zoho Creator and enabled access to contacts. Click ZOHO Creator apps to access the available ...
Logging in to the Self-Service Portal
If you are a registered contact, you can log in to the self-service portal from the customer portal. The self-service portal allows you to raise and manage your requests, browse through solutions, initiate chat, etc. To learn more, click here. To ...
Solutions
You can browse through the available solutions before reporting an issue, thus resolving known issues by yourself. Click Solutions in the application header. The list view of all available solutions will be displayed along with details such as ID, ...
Live Chat
You can resolve minor issues without raising a request using live chat in the self-service portal. You can also initiate chat conversations with support reps to know details about existing requests. To initiate a chat conversation, Click in the ...
Logging Requests
You can raise requests in the following ways: Home Page New Request/Request Catalog Requests Tab Raise a Request on the Home Page On the home page, search for the required request template and fill out the request form. New Request The New ...