Mobile Apps

Mobile Apps

SupportCenter Plus is also available for Android and iOS devices. The mobile apps are designed with a simple, intuitive, and easy-to-navigate user interface to enable both your support reps and customers (contacts) interact easily to resolve issues. To download SupportCenter Plus app for your preferred device, visit Google Play Store or App Store using the appropriate link below:

Download SupportCenter Plus for Android
Download 
SupportCenter Plus for iOS 

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    • Integrations

      Zoho Creator/External Links   You can access external links from SupportCenter Plus, provided your administrator has integrated SupportCenter Plus with Zoho Creator and enabled access to contacts.   Click ZOHO Creator apps to access the available ...
    • Logging in to the Self-Service Portal

      If you are a registered contact, you can log in to the self-service portal from the customer portal. The self-service portal allows you to raise and manage your requests, browse through solutions, initiate chat, etc. To learn more, click here.   To ...
    • Solutions

      You can browse through the available solutions before reporting an issue, thus resolving known issues by yourself.   Click Solutions in the application header. The list view of all available solutions will be displayed along with details such as ID, ...
    • Live Chat

      You can resolve minor issues without raising a request using live chat in the self-service portal. You can also initiate chat conversations with support reps to know details about existing requests.   To initiate a chat conversation, Click in the ...
    • Logging Requests

      You can raise requests in the following ways: Home Page New Request/Request Catalog Requests Tab   Raise a Request on the Home Page On the home page, search for the required request template and fill out the request form.   New Request The New ...