To update custom request settings, Click Reports in the application header. Click Custom Settings. The report settings dialog box pops up. If you wish to customize the Tabular column size, specify the size of the small text, large text, number size ...
Unavailable Report Columns
Unavailable Report Columns in the new SupportCenter Plus (version 11 or later) Accounts: Account Manager Account Manager Email Account Manager Mobile Account Manager Phone Topics Template Archived Requests: Account Manager Archived By Archived On ...
Reports help you have a detailed overview of the organization's work done in a specified duration. In SupportCenter Plus, you can generate a report in two ways: Using a pre-defined report Configuring a custom report Using Pre-defined Reports To view ...
To generate a Scheduled Report, Click Reports>>New Schedule Report. This opens Schedule report settings page. To generate report once, Click Generate Once radio button. Specify the Date and Time on which the report has to be generated using the combo ...
SupportCenter Plus enables you to create reports that suit your business needs. To create a custom report, Go to Reports and click New Custom Report. Choose the request type. You can create Tabular Reports and Matrix Reports. Choose the module for ...