To update custom request settings, Click Reports in the application header. Click Custom Settings. The report settings dialog box pops up. If you wish to customize the Tabular column size, specify the size of the small text, large text, number size ...
Unavailable Report Columns
Unavailable Report Columns in the new SupportCenter Plus (version 11 or later) Accounts: Account Manager Account Manager Email Account Manager Mobile Account Manager Phone Topics Template Archived Requests: Account Manager Archived By Archived On ...
You can browse through the available solutions before reporting an issue, thus resolving known issues by yourself. Click Solutions in the application header. The list view of all available solutions will be displayed along with details such as ID, ...
Reports help you have a detailed overview of the organization's work done in a specified duration. In SupportCenter Plus, you can generate a report in two ways: Using a pre-defined report Configuring a custom report Using Pre-defined Reports To view ...
To generate a Scheduled Report, Click Reports>>New Schedule Report. This opens Schedule report settings page. To generate report once, Click Generate Once radio button. Specify the Date and Time on which the report has to be generated using the combo ...