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Report Settings
To update custom request settings, Click Reports in the application header. Click Custom Settings. The report settings dialog box pops up. If you wish to customize the Tabular column size, specify the size of the small text, large text, number size ...
Unavailable Report Columns
Unavailable Report Columns in the new SupportCenter Plus (version 11 or later) Accounts: Account Manager Account Manager Email Account Manager Mobile Account Manager Phone Topics Template Archived Requests: Account Manager Archived By Archived On ...
Solutions
You can browse through the available solutions before reporting an issue, thus resolving known issues by yourself. Click Solutions in the application header. The list view of all available solutions will be displayed along with details such as ID, ...
Read-Only User
Read-Only User has exclusive permissions to read information in the database, modify select data, and execute secure query reports to improve the security level of the application. You can check the security level of the application under Global ...
Support Policy
The following is the support policy of SupportCenter Plus Support will be provided only for the latest SupportCenter Plus builds (released within one year from the current date). We recommend you upgrade to the latest version to continue receiving ...