Customer Portal
Registration
New customers can register themselves as contacts directly from the customer portal. This allows them to access the self-service portal. To register as a contact, click Login on the top-right corner. In the login form that appears, click ...
Password Recovery
In case you have forgotten your password to log in to self-service portal, go to the login page from, and click Forgot Password? In the form that appears, enter your email address and click Send E-mail to receive a password reset link. ...
Logging in to the Self-Service Portal
If you are a registered contact, you can log in to the self-service portal from the customer portal. The self-service portal allows you to raise and manage your requests, browse through solutions, initiate chat, etc. To learn more, click here. To ...
Announcements
The announcement widget in the customer portal lists any public announcements made by the organization. The organization may use this to make different types of announcements like planned maintenance, availability of products or service, offers, or ...
Solutions
Before raising a ticket, you can look for existing solutions for your issues and queries. Searching Solutions To search for a solution, query the search box using the relevant keywords. A list of solutions will be displayed based on the ...
Raising a Ticket
To raise a ticket from the customer portal, Click Submit a Ticket . In the displayed form, choose your product for which you'd like to raise a ticket from the Products drop-down and fill out details such as contact name, email address, phone, ...
Introduction
Customer portal is an open-access interface for both registered and unregistered contacts. It can be either a unified-portal for all service and product offerings or an exclusive portal for specific products or services. Accessing the Customer ...