Developer Space
Custom Module API
Custom Module API allows customers to add, edit, and delete records through REST API from scripts or external clients. The list of supported operations with the expected URL and input_data is given below. For more details about the custom module ...
Custom Modules: Web Tabs
SDAdmins can create and design modules from scratch to meet the unique needs of their organization using Custom Modules. Web tabs are one of the two types of custom modules and they function like any other module, where you can collect, store, view, ...
Custom Modules: Custom Configurations
Custom configurations allow you to create admin entities that can be referred to in other modules. Custom configurations work similarly to other admin entities such as status, priority, and impact that can be referred to in the request module. The ...
Custom Modules
SupportCenter Plus has built-in modules such as Requests, Solutions, and configuration entities such as Users, Status, Priority, Level, and Mode. Organizations might want to create additional entities to suit their business processes and workflows. ...
Global Functions
Global functions are custom functions that can be called from custom functions configured for request They can store information that is essential to connect with external applications, common functionalities, and configurations, all of which can be ...
Request Custom Functions
Request custom functions can be used in business rules, request custom triggers, request life cycle, and request timer actions. Using custom functions, you can perform automated actions on requests, other modules, and external applications. Go to the ...
Basic Concepts of Deluge