Configuring Basic Authentication for Mail Server
Incoming Mail Server Settings
Configure your organization's mail server to receive and process incoming emails. You can use email protocols (POP, IMAP, POPS, or IMAPs), Exchange Web Services (EWS), or Microsoft Graph to connect SupportCenter Plus with the mailbox. Role Required: ...
Outgoing Mail Server Settings
Configure your organization's mail server to send emails. Outgoing mail server settings must be configured to trigger email notifications for the following settings. Two-Factor Authentication Backup Scheduling Security Settings Performance Settings ...
Troubleshooting Mail Server Settings
Troubleshooting Mail fetching problems After you configure the mail server, test the settings by fetching a sample mail. To do so, click the Fetch a sample mail button. If the settings are configured right and the connection is successful, the oldest ...
Mail Server Configuration
Mail server configuration is essential to receive requests via email, send notifications, surveys etc. This is a portal-specific configuration. To configure a mail server, go to Admin > Main Settings > Mail Server Settings. Configuring Settings for ...