Uninstall SupportCenter Plus
1. Go to <SupportCenter_Plus_Home>/_uninst directory.
2. Execute uninstaller.bin as below:
Install SupportCenter Plus
In Windows STEP 1: Download the EXE file 1. Download the ManageEngine SupportCenter Plus Setup file here. 2. Open the .exe file. 3. Click Next on the displayed wizard. STEP 2: Sign License Agreement After perusing the license agreement, click Yes. ...
Zoho Creator/External Links You can access external links from SupportCenter Plus, provided your administrator has integrated SupportCenter Plus with Zoho Creator and enabled access to contacts. Click ZOHO Creator apps to access the available ...
SupportCenter Plus offers various channels for contacts to raise requests or interact with support reps. Email Channel: Contacts can raise requests by sending an email. To learn more, click here. Customer Portal: An open-access portal that allows ...
You can track the progress of all your requests under the Requests tab. Request List View The request list view gives an overview of all the requests along with their properties and SLA violations at a single glance. You can view requests based on a ...
Configuring Azure as the Identity Provider
To enable users from Azure Active Directory to access the SupportCenter Plus application via SAML authentication, you must configure SupportCenter Plus as an enterprise application in Azure. Follow the steps given below to configure SupportCenter ...