Uninstall SupportCenter Plus

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• Install SupportCenter Plus

  In Windows  Step 1: Download SupportCenter Plus setup file (.exe) for Windows from here.   Step 2: Open the setup file. Step 3: Follow the steps in the setup wizard. Step 4: Click Finish  In Linux  Step 1: Download SupportCenter Plus setup file ...

• Pass Through Authentication

  You can enable single sign-on for SupportCenter Plus to directly authenticate support reps' login credentials. Thus the support reps need not log in again to access SupportCenter Plus. SupportCenter Plus Pass-through Authentication uses NTLMV2 which ...

• Rolling back a failed upgrade

  You can roll back SupportCenter Plus to the previous version when the latest upgrade fails. Sending files for Analysis  Send us the following file(s) to analyze the issue before Rollback.    1. Log - Zip the complete log folder present under ...

• Starting and shutting down the server

  In Windows  Starting the application  To start the SupportCenter Plus: 1. Click Start>>Programs>>ManageEngine SupportCenter Plus>>SupportCenter Server to start the webserver. 2. Once the server is started and then the hosted URL is opened in the ...

• Backup and Restore

  In Windows  Backup with Attachments  1. Click Start >>Programs >> ManageEngine SupportCenter Plus -> Backup Data.                                                     [OR] Backup from <product_home>\bin directory in the command prompt. Execute the ...