1. Go to Solutions tab
2. Click the gear icon on the left-side pane and select Manage Topics.
3. Click Add New Topic.
4. Provide a topic name and choose the parent topic.
5. Finally, click Add.
You can view all topics in the topic list view. To access it, go to Solutions and select Manage Topics from the gear icon on the left-side pane.
To change the topic name, click Rename against the topic of your choice. Enter a new name and click Save.
To change the parent topic, click Change Parent against the topic of your choice and choose the preferred parent topic then click Save.
To delete a topic, click Delete against the topic of your choice and then click Confirm.
1. Go to Solutions tab
2. Click the gear icon on the left-side pane and select Manage Topic Groups.
3. Click Add Topic Group.
4. Provide the following details.
Field Name | Description |
Topic Group Name | Provide a unique name. This is a mandatory field. |
Description | Add a relevant description |
Topics | Select the topics that you want to be added to the topic group |
Access Options | Select This Topic group is applicable for all accounts checkbox to make the topic group available for all accounts or select specific accounts using the multi-select box. |
5. Finally, click Save.
A typical topic group creation form:
You can perform various actions on topic groups from the topic group list view. To access it, go to Solutions and select Manage Topic Groups from the gear icon on the left-side pane.
To view the details, click the topic group name.
To edit the details, click the topic group name and make necessary changes then click Update.
To delete a topic group, click the delete icon beside the group name.