Task closing rules
SupportCenter Plus allows you to define various rules for closing a task such as mandating fields and customizing task status.
To define task closing rules:
1. Go to Admin>>Helpdesk Customizer>>Task Closing Rules.
2. To mandate task fields for closing a task, select one or more task fields using their respective checkboxes.
3. Select appropriate radio buttons to define task completion status.
4. Finally, click Save.
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