Task closing rules

Task closing rules

SupportCenter Plus allows you to define various rules for closing a task such as mandating fields and customizing task status.

 

To define task closing rules: 

    1. Go to Admin>>Helpdesk Customizer>>Task Closing Rules.  

    2. To mandate task fields for closing a task, select one or more task fields using their respective checkboxes.

    3. Select appropriate radio buttons to define task completion status.

    4. Finally, click Save.



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