Survey Reports (User Survey)
You can view reports for an individual request survey or multiple surveys. To view aggregate results of surveys,
Go to Admin>>User Survey>>Survey Reports.
Select from the following filters and click Apply Filter.
Satisfaction level and response summary of the selected survey(s) will be represented in pie graphs. User-based reports for the filtered surveys will be displayed as well.
The various elements of a survey report are explained as follows:
Satisfaction Level: This refers to the average scores of individual surveys.
Response Summary: Summary of completed, partially done, and skipped surveys.
User-based Report: Displays individual surveys submitted by contacts. You can also filter them based on the above two factors.
To View a Specific Survey Report
To View the Survey Report for a Request
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Survey Emails: Customizations and Translations
Based on your requirements, you can customize the email message or add translations. Customization To configure a survey email: 1. Go to Admin>>User Survey>>Survey Email Configuration. 2. Select the survey type of your choice. 3. Customize the ...
Read-Only User has exclusive permissions to read information in the database, modify select data, and execute secure query reports to improve the security level of the application. You can check the security level of the application under Global ...