Security Settings

Security Settings

Administrators can configure various options to enhance security such as locking accounts, set session expiry, set HTTP mode etc. 

These are application-wide configurations.

To configure security settings, go to Admin>>General Settings>>Security Settings (if only one portal is configured) or go to Global Settings>>General Settings>>Security Settings (if multiple portals are configured).


General Settings Tab


Configure account lockout threshold and duration 

  • Click the relevant checkbox and set the number of failed attempts and reset thresholds.

  • You can also choose whether to lock the account in the user's current device or all devices.

  • Configure the display message to show when user's account is locked.

  • You can send an email notification or send notifications to one or more support reps when a user account is disabled. 

Server Port and Protocol Configuration 

  • Select the protocol: HTTP or HTTPS mode using the radio buttons.

  • If HTTPS mode sis chose, then add support TLS versions and Ciphers.

  • Set port number. 

Configuring session expiry 

  • Set the number of days to re-authenticate users even when the keep me signed-in feature is enabled.



Advanced Settings Tab


Adding security response headers


Click the relevant checkbox and set security headers to protect from XSS, Reflected XSS, Clickjack vulnerabilities.


The available header types are as follows. 

  • Cache Control

  • Content-Security-Policy

  • Strict-Transport-Security

  • X-Content-Type-Options

  • X-Frame-Options

  • X-XSS-Protection

  • Access-Control-Allow-Origin

  • Referrer-Policy

  • Expect-CT 

Other options


You can enable domain filtering, disable copying passwords, disable HTTP compression using relevant checkboxes.


Password Policy Tab

Enable password policy: Password Policy allows the administrator to configure and enforce the criteria for creating passwords. This ensures the better security of user passwords. Password policy is enabled by default.

The configured password policy will be applied when:

  • Users change/reset their account passwords.

  • SDAdmin changes user passwords.

  • New users are added via Web form, CSV import, or Active Directory import.

  • Dynamic users are added.

  • Local authentication password is set - both auto-generated and predefined passwords.


To configure the password policy,

  • Select Enable password policy checkbox.

  • Select the minimum password length between 8 and 99. The default value is 8.

  • Select if the password must include:

    • Both uppercase and lower case letters

    • Special characters/symbols

  • Choose the number of previous passwords to remember and prevent reuse. The application can remember up to 8 passwords.

  • Select the expiry period for the password.



The application must be restarted for any changes in the settings to take effect.


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