Product Type

Product Type

Product type allows you to group products of the same type. For example, you can classify different mobile phones from different brands into a common type. You can create your custom product types.


To create a new product type: 

    1. Go to Admin>>Account Details>>Product Type.

    2. Click Add New Product Type to go to the relevant form.

    3. Now, provide Product Type Name and Description.

    4. Finally, click Save.


You can also create a new product type when adding or editing a product. 


View, edit, or delete product types

All product types are listed under the product type configuration page. To access it, go to Admin>>Account Details>>Product Type. 

  • To view or edit a product type, click the name or edit icon. To edit, make necessary changes and click Save.

  • To delete product types, click the delete icon against the product type.

    • Related Articles

    • Add a new product

      To add a new product:  1. Go to the Products tab and then click New Product. 2. In the new product form, provide the necessary product details as required. The default product fields are as follows.   Field Name Description Product Type To give ...
    • Product- Additional Fields

      Based on your requirements, the default product record can be customized using different types of additional fields. This is useful to capture product-related additional information.   To configure additional fields:  1. Go to Admin>>Account ...
    • Task Type

      Task type allows you to group tasks of a similar type. For example, both hardware maintenance activity and database maintenance tasks can be grouped into a common type. You can create custom task types.   To create a new task type: 1. Go to ...
    • Request Type

      SupportCenter Plus offers two default request types namely, Incident and Request for Information. The former is used to create requests for errors, faults etc and the latter is used to get information such as help, how-tos etc. You can also create ...
    • Announcements

      The announcement block in the customer portal lists any public announcements made by the organization.   The organization may use this to make different types of announcements like planned maintenance, availability of products or service, offers, or ...