OAuth for Mail Server Configuration
Introduction
OAuth is a standard authorization protocol that provides delegated access to a protected resource using web tokens instead of passwords. With OAuth, resource owners can configure separate permissions for each client requesting access to the same resource and modify/revoke the access at any point of time.
To configure mail servers using OAuth,
click here.
How does OAuth work
OAuth authentication involves the following entities:
Resource Owner: The user who owns the protected resource.
Client: An end-user or application, requesting access to the resource.
Authorization Server: The server that generates the access token for the client with the resource owner's approval.
Resource Server: The server that hosts the protected resource.
To access a protected resource, the client should obtain an authorization grant from the resource owner and pass it on to the authorization server. The authorization server validates the authorization grant and generates an access token with the approval of the resource owner. The client can use this token to access the protected resource hosted by the resource server.
The authentication process with OAuth is explained in the flowchart below:
In this case, SupportCenter Plus acts as the Client requesting access to the Mail Server (Resource Owner) and obtains the authorization grant. This authorization grant is processed through the Authorization Server of the corresponding mailbox (say G Suite for Gmail and Microsoft Azure for O365), which generates an access token with the Resource Owner's approval. Using this access token, SupportCenter Plus can access the Mail Server.
Related Articles
OAuth Authentication for Mail Server
Introduction OAuth is a standard authorization protocol that provides delegated access to a protected resource using web tokens instead of passwords. With OAuth, resource owners can configure separate permissions for each client requesting access ...
FAQs on OAuth Authentication for Mail Server
Why should I move to OAuth2.0? Google and Microsoft will soon withdraw basic authentication support for mail servers by February 2021 and October 2020, respectively. Therefore, it is advisable for users to switch to OAuth authentication. What are ...
Outgoing Mail Server Settings
Configure your organization's mail server to send emails. Outgoing mail server settings must be configured to trigger email notifications for the following settings. Two-Factor Authentication Backup Scheduling Security Settings Performance Settings ...
Incoming Mail Server Settings
Configure your organization's mail server to receive and process incoming emails. You can use email protocols (POP, IMAP, POPS, or IMAPs), Exchange Web Services (EWS), or Microsoft Graph to connect SupportCenter Plus with the mailbox. Role Required: ...
Mail Server Configuration
Mail server configuration is essential to receive requests via email, send notifications, surveys etc. This is a portal-specific configuration. To configure a mail server, go to Admin > Main Settings > Mail Server Settings. Configuring Settings for ...