Mark as main bill

Mark as main bill

This option allows you to replace the existing bill with a new one.

To mark a bill as the main bill: 
  1. Go to the Billing tab and then click Regenerate Bill against the desired bill.
  2. In the bill details page, click Mark as main bill button. 
You can also perform the above action from the contract details page. To access it, go to the Contracts tab, click the desired contract name and then click Bill History.

    • Related Articles

    • Bill Rule

      SupportCenter Plus allows you to define bill rule to charge requests based on configured criteria.   To define a bill rule:  1. Go to Admin>>Billing>>Bill Rule. 2. Click Add New Bill Rule to go to the relevant form. 3. Now, provide a relevant name ...
    • Contracts and Billing - Introduction

      You can create billing contracts based on flexible support plans and charge your customers accordingly. Contracts are managed under Contracts module. You can also manage contacts from the accounts details page.  You can manage contract bills and ...
    • Home Page

      The home page is where you land upon successful login, if the organization maintains a single portal. If there are multiple portals, then you will land at the portal selection page. Choose the preferred portal and you will be directed to the home ...
    • Contract Migration Disclaimer

      Rate Type: Rate Type configuration is implemented through Bill Rules and Request & Time Entry additional fields for cost handling Request and Time Entry picklist additional fields will be created with the name "Rate type" with the previously present ...
    • Custom Modules: Custom Configurations

      Custom configurations allow you to create admin entities that can be referred to in other modules. Custom configurations work similarly to other admin entities such as status, priority, and impact that can be referred to in the request module. The ...