Maps Integration

Maps Integration

You can integrate maps with SupportCenter Plus to view or manage support reps based on their location.

This is a portal-specific configuration.

 

To set up maps integration: 

    1. Go to Admin > Integrations > Maps integration.

    2. Enable maps integration using the toggle button.

    3. Select Zoho Maps or Google Maps. Also, enter Google API Key if Google Maps is selected.

    4. Finally, click Save.

 


A new module Maps will appear in the header pane.


    • Related Articles

    • Maps

      SupportCenter Plus provides a map integration feature which can be used to locate support reps. This feature is particularly useful in the case of distributed teams.   Currently, Zoho Maps and Google maps are supported. To configure maps integration, ...
    • Integration Key

      SupportCenter Plus enables administrators configure multiple API keys to allow delegated access for different integration requirements. Apart from creating and managing integration keys, administrators can also reassign them to different support reps ...
    • Zoom Integration

      Zoom integration allows you to extend Zoom functionalities to SupportCenter Plus.  This is an application-wide configuration.   To set up Zoom integration:  1. Go to Admin > Integrations > Zoom Integration (if only one portal is configured) or go to ...
    • Jira Integration

      You can integrate Jira with SupportCenter Plus for an enhanced help desk management. This is an application-wide configuration.   To set up Jira integration:  1.  Go to Admin > Integrations > Jira (if only one portal is configured) or go to Global ...
    • Microsoft Teams Integration

      Set up SupportCenter Plus integration with Microsoft Teams to leverage the collaboration app from Microsoft as an additional channel for IT and enterprise support. This integration creates a SupportCenter Plus bot that enables users to view their ...