Manage Two-Factor Authentication Settings

Manage Two-Factor Authentication Settings

You can manage trusted browsers, modify mode, view, download, or generate backup codes from the user panel.
​
Click the user icon on the upper-right corner and click Two Factor Authentication.
 


 

To modify mode, click Authentication Mode and then click Modify Authentication and select your preferred mode and verify it by following the steps for enrollment.




  

Click Backup Verification Code to view codes. You can also download or generate new codes using the appropriate options.


 

Click Trusted Browsers to view the list of browsers marked trusted. To remove, select one or more browsers and click Delete.




  • This option is available only when two-factor authentication is enabled by your admin.

  • Each backup verification code can be used only once and make sure that you generate a new set of backup verification codes before using all the codes in the existing set.


    • Related Articles

    • Two Factor Authentication

      Two-Factor Authentication Two-factor Authentication (2FA) provides an extra layer of security for your Support Reps by mandating an additional mode of authentication along with regular passwords. Two-Factor Authentication is applicable only for ...

    • Outgoing Mail Server Settings

      Configure your organization's mail server to send emails. Outgoing mail server settings must be configured to trigger email notifications for the following settings. Two-Factor Authentication Backup Scheduling Security Settings Performance Settings ...

    • Security Settings

      Administrators can configure various options to enhance security such as locking accounts, set session expiry, set HTTP mode etc. These are application-wide configurations. To configure security settings, go to Admin > General Settings > Security ...

    • attachment-settings

      Attachment Settings Attachment settings allow you to manage the files that users add as attachments in various modules. Role Required: SDAdmin. Go to Admin > General Settings > Attachment Settings and configure the fields as explained below: Fields ...

    • SAML Authentication

      SAML Authentication   Security Assertion Markup Language(SAML) brings an easier alternative to conventional sign-in methods already available for online services. Users will no longer have to provide passwords specific to each service they access. ...