Leave Types

Leave Types

You can configure leave types that can be availed by your support reps. This is useful for both administration and automations such as business rules.

 

To configure leave types: 

    1. Go to Admin>>Users>>Leave Types.

    2. Click New Leave Type button to go to the relevant form.

    3. Provide details such as name, description, and choose a color code.

    4. Finally, click Save.


 

 

Leave types are portal specific. If you have enabled multiple portals, then leave types should be configured in each portal separately. 

View, edit, or delete leave types

 

All leave types are listed under the leave types configuration page. To access it, go to Admin>>Users>>Leave Leave Types. 

  • To view or edit details of a leave type, click leave name or edit icon. To edit, make necessary changes and click Save. 


 

  • To delete leave types, select the leave types using the checkboxes and click Delete. 



    • Related Articles

    • Association Types

      Association type denotes the nature of association between records in the source and associated module. The association type is expressed twice: Association Type: The nature of the association like impact, enables, and submits. Inverse Association ...

    • Announcement Type

      Announcement types are used to provide additional information on announcements. You can custom create announcement types as required. To create an announcement type, Go to Admin > Customization > Announcement Type. Click New and add relevant Name and ...

    • Announcements

      The announcement widget in the customer portal lists any public announcements made by the organization. The organization may use this to make different types of announcements like planned maintenance, availability of products or service, offers, or ...

    • Associations

      Administrators can define associations across custom modules. After an association is configured, you can associate records between the associated custom modules. Associations can be defined only across custom modules in published states. Role ...

    • Custom Modules

      SupportCenter Plus has built-in modules such as Requests, Solutions, and configuration entities such as Users, Status, Priority, Level, and Mode. Organizations might want to create additional entities to suit their business processes and workflows. ...