Jira Integration

Jira Integration

You can integrate Jira with SupportCenter Plus for an enhanced help desk management. This integration is supported only in the Enterprise edition.

This is an application-wide configuration.

 

To set up Jira integration: 

    1.  Go to Admin > Integrations > Jira (if only one portal is configured) or go to Global Settings > Integrations > Jira (if multiple portals are configured).

    2. Enter server name, server port, username, and password. Also, choose your preferred mode: HTTP or HTTPS.

    3. Finally, click Save.