You can integrate Jira with SupportCenter Plus for an enhanced help desk management.
To set up Jira integration:
1. Go to Admin > Integrations > Jira (if only one portal is configured) or go to Global Settings > Integrations > Jira (if multiple portals are configured).
2. Enter server name, server port, username, and password. Also, choose your preferred mode: HTTP or HTTPS.
3. Finally, click Save.