Install SupportCenter Plus
In Windows
Step 1: Download SupportCenter Plus setup file (.exe) for Windows from here.
Step 2: Open the setup file.
Step 3: Follow the steps in the setup wizard.
Step 4: Click Finish
In Linux
Step 1: Download SupportCenter Plus setup file (.bin) for Linux from here.
Step 2: Open the setup file.
Step 3: Follow the steps in the setup wizard.
Step 4: Click Finish
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Uninstall SupportCenter Plus
In Windows Click Start >> Programs >> ManageEngine SupportCenter Plus >> Uninstall SupportCenter Plus. In Linux 1. Go to <SupportCenter_Plus_Home>/_uninst directory. 2. Execute uninstaller.bin as below: $ ./uninstaller.bin
Fail Over Service
The availability of the application is an important factor for the smooth running of the help desk service. Unexpected hardware or software failure leads to non-availability and affects the business. SupportCenter Plus provides Fail Over Service ...
Integrations
Zoho Creator/External Links You can access external links from SupportCenter Plus, provided your administrator has integrated SupportCenter Plus with Zoho Creator and enabled access to contacts. Click ZOHO Creator apps to access the available ...
Mobile Apps
SupportCenter Plus is also available for Android and iOS devices. The mobile apps are designed with a simple, intuitive, and easy-to-navigate user interface to enable both your support reps and customers (contacts) interact easily to resolve issues. ...
Upgrading and Installing Patches
Warning: Upgrading the application or installing patches requires shutting down the server. We strongly recommend using a test environment to try upgrade patches, hotfixes, major releases, and beta service packs before applying them to the ...