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Solutions
Before raising a ticket, you can look for existing solutions for your issues and queries. Searching Solutions To search for a solution, query the search box using the relevant keywords. A list of solutions will be displayed based on the ...
Solutions
You can browse through the available solutions before reporting an issue, thus resolving known issues by yourself. Click Solutions in the application header. The list view of all available solutions will be displayed along with details such as ID, ...
Search Solutions
From the request, you can search for solutions that might help you solve the issue described in the request. To search for a solution, Click Requests in the header pane. This opens the request list view page. Click the request Title for which you ...
Import products
SupportCenter Plus allows you to bulk import products from a CSV file. To import products: 1. Click the Products tab and then click Import Products from CSV button. 2. In the import wizard that appears, click Choose File, select the CSV file and ...
Import Contacts
SupportCenter Plus allows you to import contacts in bulk from a CSV file. To import contacts, 1. Go to Contacts. 2. Select Import from CSV by clicking the drop-down arrow beside the New button. 3. In the import wizard that appears, click Choose ...