Google Analytics

Google Analytics

You can integrate Google Analytics with SupportCenter Plus for your various business needs. 

This is an application-wide configuration.

 

To set up Google Analytics integration: 

    1. Go to Admin > Integrations > Google Analytics (if only one portal is configured) or go to Global Settings > Integrations > Google Analytics (if multiple portals are configured).

    2. Select the Enable Google Analytics checkbox and provide script code.

    3. Finally, click Save.


    • Related Articles

    • Advanced Analytics

      You can set up Advanced Analytics tools with SupportCenter Plus that help in business reporting and decision making. The supported integrations are as follows.  ManageEngine Analytics Plus (on-premises application) Zoho Analytics (cloud application) ...
    • Two Factor Authentication

      Two-Factor Authentication Two-factor Authentication (2FA) provides an extra layer of security for your Support Reps by mandating an additional mode of authentication along with regular passwords. Two-Factor Authentication is applicable only for ...
    • Editions and Licensing

      SupportCenter Plus is available in three different editions, namely, Standard Professional, and Enterprise. The Standard edition is available as free to use for up to five support reps. All editions are available for a 30-day trial and a valid ...
    • Maps Integration

      You can integrate maps with SupportCenter Plus to view or manage support reps based on their location. This is a portal-specific configuration.   To set up maps integration:  1. Go to Admin > Integrations > Maps integration. 2. Enable maps ...
    • Outgoing Mail Server Settings

      Configure your organization's mail server to send emails. Outgoing mail server settings must be configured to trigger email notifications for the following settings. Two-Factor Authentication Backup Scheduling Security Settings Performance Settings ...