Deactivate an account
Accounts and sub-accounts can be temporarily deactivated when not required. All accounts and sub-accounts are in Active state when created. You can perform any account-related action only when the account is Active.
To deactivate an account:
1. Click Accounts tab and select one or more accounts that you want to deactivate.
2. Click Mark as Inactive from the Actions drop-down menu.
To reinstate an account:
1. Click Accounts tab and change the account list view to show inactive accounts using the filter on the top-left corner.
2. Select one or more accounts that you want to reinstate.
3. Click Mark as Active from the Actions drop-down menu.
- By default, the account list view shows accounts in Active state. You can modify the view using the filter on the top-left corner.
- Deactivation does not remove the account from the database.
- You can also deactivate or reinstate an account from Account Details Page by choosing Mark as Inactive or Mark as Active respectively.
- In the case of sub-accounts, these operations can be performed only from sub-account details page.
- Accounts are moved to inactive state when delete operation fails due to dependencies.
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