Introduction

Introduction

Customer portal is an open-access interface for both registered and unregistered contacts. It can be either a unified-portal for all service and product offerings or an exclusive portal for specific products or services.

 Accessing the Customer Portal  

You can access the customer portal on the web using the URL provided by the organization.

 

The customer portal allows you to do the following:

  1. Login or register

  2. Search for solutions

  3. Browse for solutions or submit a ticket

  4. View announcements

  5. View popular solutions

  6. View recently added solutions

 

Typical Customer Portal:

 


 
Based on the requirements, the organization may have added new sections or removed the sections discussed here.  

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