SupportCenter Plus allows you to define various custom actions and schedule them for periodic execution.
This is a portal-specific configuration.
To create a custom schedule:
1. Go to Admin>>General Settings>>Custom Schedules.
2. Click New to go to the relevant form.
3. Now, provide a name, description.
4. Configure action by specifying script file path and provide a query report as argument (if necessary).
5. To schedule the action, select Start Date and Time and configure repetition if required. You can repeat once in a specified number of days hours.
6. Finally, click Save.
To make the custom schedule inactive by unchecking the Enabled checkbox.
View, edit, disable, or delete custom schedules
The custom schedule configuration page lists all custom schedules. To access it, go to Admin>>General Settings>>Custom Schedules.
To view or edit details, click the Schedule name or edit icon. To edit, make necessary changes and click Save.
To disable a custom schedule, click the green checkmark against the preferred custom schedule.
To delete a custom schedule, click the delete icon.
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