Configuring GSuite as the Authentication Server

To configure G Suite as the authentication server,

• Log in to console.developers.google.com.
  

• In the dashboard, click Create to create a new project.
  

• Enter the Project Name.

• Under Location, click Browse and select the parent organization.
  

• Click Create. 
  

• In the left panel of the displayed project details page, click APIs & Services >> Library.
  

• From the available list of APIs, select Gmail API and click Enable. You can use the search option for quicker results.
  

• In the left panel, click OAuth consent screen and choose the User Type.
  

• Click Create.
  

• In the displayed page, provide the Application Name, Application Logo, and Support email of your help desk.
  

• Click Add Scope and choose Gmail API.
  

• Click Add. 
  

• The scope will be displayed as shown in the below screenshot. Copy the scope to SupportCenter Plus.
  

• Click Save.
  

• In the left panel, click Credentials >> Create Credentials >> OAuth Client ID.
  

 

• Click DOWNLOAD JSON to download the file containing the authorization server details. Copy these details to Client Details in SupportCenter Plus.

• Provide a Name of your choice.

• In Authorized Redirect URIs, copy-paste the Redirect URL of SupportCenter plus.

• Click Save.
  

 

You have now configured GSuite as the authorization server for your organization using Gmail as the mail server.

• Related Articles

• OAuth Authentication for Mail Server

  Introduction   OAuth is a standard authorization protocol that provides delegated access to a protected resource using web tokens instead of passwords. With OAuth, resource owners can configure separate permissions for each client requesting access ...

• Configuring Azure as the Authentication Server

  To configure Azure as the authentication server, Log in to portal.azure.com. Under Azure services, click App registrations >> New registration. In the displayed page, enter a Name of your choice and choose the Supported account types. Under Redirect ...

• Outgoing Mail Server Settings

  Configure your organization's mail server to send emails. Outgoing mail server settings must be configured to trigger email notifications for the following settings. Two-Factor Authentication Backup Scheduling Security Settings Performance Settings ...

• Troubleshooting Mail Server Settings

  Troubleshooting Mail fetching problems After you configure the mail server, test the settings by fetching a sample mail. To do so, click the Fetch a sample mail button. If the settings are configured right and the connection is successful, the oldest ...

• Configuring Database

  In GUI Setups Configuring Database Server SupportCenter Plus is bundled with PostgreSQL database. You can also configure the application to set up MS SQL database. PostgreSQL 1. Go to <SupportCenter_Plus_Home>\bin directory in the command prompt and ...