Configuring Azure as the Authentication Server

Configuring Azure as the Authentication Server

To configure Azure as the authentication server,

  • Under Azure services, click App registrations >> New registration.

  • In the displayed page, enter a Name of your choice and choose the Supported account types.

  • Under Redirect URI, copy-paste the Redirect URL of SupportCenter Plus.


  • In the next page, you will find the application details. Copy the Client ID to SupportCenter Plus.


  • Click Endpoints to open the right panel containing all endpoints.

  • Copy OAuth 2.0 authorization endpoint (v2) and OAuth 2.0 token endpoint (v2) to Authorization URL and Token URL in SupportCenter Plus respectively.

  • From the left panel, click Certificates & secrets > New Client Secret.

  • In the displayed page, provide a Description for the client secret.

  • Under Expires, choose the validity of the client secret and click Add.

  • You will find the client secret generated. Copy the string displayed under Value to the Client Secret in SupportCenter Plus.

  1. In the left panel, click API Permission > Add a permission
  1. From the right panel that pops up, click APIs my organization uses. Enter Office 365 in the search bar and select Office 365 Exchange Online from the displayed list of APIs.

  1. Choose Delegated Permissions > EWS and enable the checkbox to add the corresponding permission.

  • Click Grant admin consent for <application name>. A confirmation window is displayed.

  • Click Yes to proceed.

  1. In the configuration page of SupportCenter Plus, enter the Scope as "EWS.AccessAsUser.All,offline_access".
You have now configured Microsoft Azure as the authorization server for your organization using Microsoft Outlook as the mail server. 

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