Configuring Azure as the Authentication Server

Configuring Azure as the Authentication Server

To configure Azure as the authentication server,

  • Under Azure services, click App registrations >> New registration.

  • In the displayed page, enter a Name of your choice and choose the Supported account types.

  • Under Redirect URI, copy-paste the Redirect URL of SupportCenter Plus.


  • In the next page, you will find the application details. Copy the Client ID to SupportCenter Plus.


  • Click Endpoints to open the right panel containing all endpoints.

  • Copy OAuth 2.0 authorization endpoint (v2) and OAuth 2.0 token endpoint (v2) to Authorization URL and Token URL in SupportCenter Plus respectively.

  • From the left panel, click Certificates & secrets from the left panel.

  • In the displayed page, provide a Description for the client secret.

  • Under Expires, choose the validity of the client secret and click Add.

  • You will find the client secret generated. Copy it to the Client Secret in SupportCenter Plus.

  • In the left panel, click API Permission >> Add a permission. 

  • From the right panel that pops up, click Exchange.

  • Choose Delegated Permissions >> EWS and enable the checkbox to add the corresponding permission.

  • Click Grant admin consent for <application name>. A confirmation window is displayed. Click Yes to proceed.

  • From the displayed list of permissions, click the EWS permission to view the details.

  • Copy the Scope URL to SupportCenter Plus.

You have now configured Microsoft Azure as the authorization server for your organization using Microsoft Outlook as the mail server. 

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