To change the password: 1. Click the profile icon on the top-right corner and then click Change Password. 2. Enter your current password, new passwords, and re-enter the new password. 3. Finally, click Save.
Changing language, time zone, time/date format
To change language, time zone, time/date format: 1. Click the profile icon on the top-right corner and then click Personalize. 2. Select your preferred language, time zone, and time/date formats using the respective dropdown lists. 3. Finally, click ...
Two Factor Authentication
Two-Factor Authentication Two-factor Authentication (2FA) provides an extra layer of security for your Support Reps by mandating an additional mode of authentication along with regular passwords. Two-Factor Authentication is applicable only for ...
SupportCenter Plus provides a map integration feature which can be used to locate support reps. This feature is particularly useful in the case of distributed teams. Currently, Zoho Maps and Google maps are supported. To configure maps integration, ...
To create or modify your email signature: 1. Click the profile icon on the top-right corner and then click Personalize. 2. Add/modify your email signature in the editor. 3. Finally, click Save.