Change language, time zone, time/date format
To change language, time zone, time/date format,
1. Click the profile icon on the top-right corner and then click Personalize.
2. Select your preferred language, time zone, and time/date formats using the respective dropdown lists.
3. Finally, click Save.
Deluge - A Programming Language
Deluge, or Data Enriched Language for the Universal Grid Environment is Zoho's proprietary scripting language bundled with SupportCenter Plus. It is a high-level language that helps non-programmers code without any training. Unlike traditional ...
You can manage all time entries of requests and tasks under time entries list view. To access it, go to Billing>>Time Entries. By default, time entries across accounts are listed. To view entries of specific accounts, click Specific ...
Time entries are records of time spent by the support rep on a request. You can manually add time entries to a request from the request details page. To add a time entry, go to the Time Entry tab in the request details page and click Add New. Fill ...
You can update your profile details by clicking the user icon in the upper right corner of the self-service portal. In the displayed pop-up, click the profile icon to upload a new picture. Note that the picture should not exceed 5 MB. To change the ...
Time- Entry Additional Fields
Based on your requirements, the default time-entry record can be customized using different types of additional fields. This is useful to capture additional information pertaining to time-entries. To configure additional fields: 1. Go to ...