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Deluge, or Data Enriched Language for the Universal Grid Environment is Zoho's proprietary scripting language bundled with SupportCenter Plus. It is a high-level language that helps non-programmers code without any training. Unlike traditional ...
Global Functions
Global functions are custom functions that can be called from custom functions configured for request They can store information that is essential to connect with external applications, common functionalities, and configurations, all of which can be ...
Request Custom Functions
Request custom functions can be used in business rules, request custom triggers, request life cycle, and request timer actions. Using custom functions, you can perform automated actions on requests, other modules, and external applications. Go to the ...
Custom Actions
Custom actions refer to user defined actions that can be performed on different entities across modules. For a custom action to be performed on an entity, it should be used with automation rules, subject to the availability of support. Availability ...
Advanced Customization for Contact Home Page
Self Service Portal Customization As an administrator you can customize self-service portals for your end users. You can add, delete, hide, re-arrange, restore, and re-size the widgets. You can also appropriately position or re-size the widgets by ...