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Deluge, or Data Enriched Language for the Universal Grid Environment is Zoho's proprietary scripting language bundled with SupportCenter Plus. It is a high-level language that helps non-programmers code without any training. Unlike traditional ...
Global Functions
Global functions are custom functions that can be called from custom functions configured for request They can store information that is essential to connect with external applications, common functionalities, and configurations, all of which can be ...
Request Custom Functions
Request custom functions can be used in business rules, request custom triggers, request life cycle, and request timer actions. Using custom functions, you can perform automated actions on requests, other modules, and external applications. Go to the ...
Connections
Connections are used to authenticate SupportCenter Plus integration with external applications. To set up connections, register the third party application as a service in SupportCenter Plus. Connections are equipped with three modes of ...
Advanced Customization for Contact Home Page
Self Service Portal Customization As an administrator you can customize self-service portals for your end users. You can add, delete, hide, re-arrange, restore, and re-size the widgets. You can also appropriately position or re-size the widgets by ...