Portals are used to manage your business verticals independently. By default, the application is configured with only one portal. To add a new portal: 1. Click Global Settings and then click Add Portal. 2. Now, provide details such as Portal Name, ...
Troubleshooting Mail Server Settings
Troubleshooting Mail fetching problems After you configure the mail server, test the settings by fetching a sample mail. To do so, click the Fetch a sample mail button. If the settings are configured right and the connection is successful, the oldest ...
SupportCenter Plus Android App SupportCenter Plus is now available for quick access in your Android mobile devices. You can tackle your tickets while on the go. The SupportCenter Plus Android App is intended to help you interact with the ...
SupportCenter Plus allows you to integrate with Zoho Assist so that your support reps can provide remote assistance to your contacts. With this integration, support reps can initiate a remote session with anyone across the world. This feature is ...
Editions and Licensing
SupportCenter Plus is available in three different editions, namely, Standard Professional, and Enterprise. The Standard edition is available as free to use for up to five support reps. All editions are available for a 30-day trial and a valid ...